Updating your ID will take a few minutes, as you will be referred to the process known as KYC (Know Your Customer).
Remember: in order to invest, you will need to activate your profile.
What you need to update your ID
For this step, you will need a valid ID (ID card, driving license, or passport) and a selfie of yourself, taken without glasses or any other accessories. During the verification process, take or upload a real-time photo, no photocopies, screenshots, or similar formats are accepted.
How to update your ID
Here are the steps to follow.
Go to the Account section of your personal area. You are on "My info".
Click on "Verify identity and address".
Click on "Update your ID": you will be automatically redirected to the verification process.
Why do you need to do KYC
KYC stands for "Know Your Customer" and is an expression that has been used for some years now to define the recognition process used by companies (such as banks and financial institutions) to verify the identity of their customers, assess potential risks and increase the level of security. In fact, the main objective of KYC is to verify the identity of the user in order to protect both him or her as well as the company from attempted corruption, online fraud, and money laundering practices.
If you experience any problems as a result of these changes, please open a ticket by writing in the site chat: we will reply within one working day!